Your Safety is Our Priority

Responsible Gaming at Golori — Stay in Control, Keep It Fun

Gaming should be fun, not stressful. Golori wants you to always play with joy — knowing your limits, sticking to your budget, and keeping a healthy mindset. We're always here for you.

Secure platform Self-exclusion feature Budget control 18+ Only
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Golori's Commitment
  • Freedom to set your own limits
  • Self-exclusion at any time
  • Strictly prohibited for users under 18
  • 24/7 Support & Advice
  • Budget tracking feature
Responsible Gaming
Transparent policies
Limit management
Addiction Prevention

1. What is responsible gaming and why does it matter

Online gaming has become a source of entertainment for millions of people across Bangladesh. At Golori, we believe gaming is truly enjoyable only when it's played mindfully and in moderation. Responsible gaming means understanding your limits, sticking to a set budget of time and money, and treating gaming as a small part of life's entertainment — not as a way to solve problems.

Golori's responsible gaming policy is more than a list of rules — it's a commitment to every one of our players. We want you to feel good at the end of every session, not anxious. That's why we've integrated industry-leading protection tools directly into our platform.

Please note: Gaming is for entertainment. If you ever feel it's having a negative impact on your life, take a break immediately and let our support team know.

2. How to Recognize Problem Gaming

It's not always easy to notice when gaming shifts from a habit to a problem. Watch out for these warning signs:

  • Continuously playing in an attempt to win back money you have lost.
  • Spending beyond your gaming budget or borrowing money to gamble.
  • Prioritizing gaming over family, friends, or work.
  • Feeling restless or irritable when unable to game.
  • Hiding the extent of your gaming activity and spending from others.
  • Disruption to sleep, eating, or daily routine.
  • Repeatedly trying to stop gaming but failing to do so.
  • Turning to gaming to cope with stress, depression, or loneliness.
Be honest with yourself: If any of the above signs apply to you, don't ignore them. Golori's support team is ready to help you with complete confidentiality.

3. Golori's Protection Tools

To help you keep your gaming experience safe and in control, Golori offers a range of effective tools. These are entirely optional and can be enabled at any time from your Account Settings.

4. Setting Limits

Golori lets you set your own gaming limits — one of the most effective steps toward responsible gaming. The types of limits you can set:

  • Deposit Limit: Set a maximum deposit amount on a daily, weekly, or monthly basis.
  • Bet limit: Set a cap on how much you're willing to wager within a given time period.
  • Loss Limit: Set a maximum amount of BDT you are willing to lose within a given time period.
  • Session time limit: Set a time limit for how long you'll play in one sitting.
  • Reality check reminder: You will be reminded at set intervals about how long you have been playing and how much you have wagered.
Important: Reducing a limit takes effect immediately, but requests to increase a limit take 24–72 hours to process. This protects you from making impulsive decisions.

5. Self-Exclusion

If you feel like you need a break, Golori's self-exclusion feature is here for you. Activating it will completely deactivate your account for a period of your choosing. You can select the self-exclusion duration yourself:

  • 24-Hour Cooling-Off Period
  • 1-week break
  • 1-month break
  • 3-Month or 6-Month Break
  • Permanent account closure

During self-exclusion you will not receive any promotional emails or notifications. Your account cannot be reactivated before the exclusion period ends.

6. Minor Protection

Strict Restrictions: Golori is strictly for adults aged 18 and above. Age is verified during registration. Account creation and gaming by minors is strictly prohibited.

Parents can install parental control software on their children's devices to block access to Golori and other gaming sites. If you suspect a minor is using our platform, please contact our support team immediately.

7. Where to Get Help

If gaming is causing problems in your life, do not try to handle it alone — reach out for help. Contact the Golori support team and we will assist you with complete confidentiality. Asking for help is not a sign of weakness; it takes courage.

6 Core Principles of Responsible Gaming

Responsible gaming at Golori means following these 6 habits.

Set your budget in advance

Before each gaming session, decide the maximum amount you are willing to spend and stick to it. Do not chase losses by placing extra bets to win back money you have already lost.

Set a time limit

Extended gaming sessions can be harmful to your health. Set a timer for a maximum of 1–2 hours per session and make sure to take a break when it goes off.

Play for Fun

The purpose of gaming is entertainment. Winning money is a bonus — it should never be the goal. If you're not enjoying yourself, end the session.

Tell someone you trust

Let a family member or trusted friend know about your gaming habits. Take their concerns seriously and follow their advice when needed.

Don't Make Decisions Based on Emotion

Avoid gaming when you are stressed, depressed, or angry. It is harder to make sound decisions in that state, and the risk of significant losses is much higher.

Do not hesitate to seek help

If you have any concerns about your gaming, talk to Golori's support team. We'll help you without judgment and with full empathy.

Warning signs

If you notice these signs, please seek help.

Financial Pressure

Gaming without paying your bills, borrowing money to play, or chasing losses by playing non-stop.

Social withdrawal

Withdrawing from family and friends, avoiding social events just to keep gaming.

Sleep & Health Issues

Staying up late to play, experiencing sleep problems, neglecting food and exercise.

Emotional distress

Feeling irritable or anxious when you can't game, or finding yourself unable to quit despite trying.

Healthy gaming checklist

Ask yourself these questions before each session.

1

I've set a budget for today's session and I won't go beyond it.

2

I'm playing for entertainment — not with the expectation of winning money or chasing losses.

3

I'm in a good headspace today and I'm not gaming to escape stress.

4

I'm only spending time on gaming after taking care of family, work, and other responsibilities.

5

I have set a time limit for this session and will stop when it is up.

6

If I lose today, I'll accept it and end the session.

Golori's Protection Tools

Use our dedicated tools to keep your gaming under control.

Deposit Limit

Set your own daily, weekly, and monthly deposit caps. Reductions take effect immediately.

Session timer

Set a maximum duration for each session. When time is up, the platform will automatically alert you.

Loss Limit

Set a maximum loss limit for a given period. Your session will automatically end once that limit is reached.

Cooling-Off Period

Take a voluntary break from 24 hours up to 6 months. Your account will be completely inactive during this period.

Reality check reminder

Pop-up notifications will appear at set intervals to remind you how long you have been playing and how much BDT you have spent.

Permanent self-exclusion

You have the option to permanently close your account if needed. This decision cannot be reversed.

How to set your limits

Activate your gaming protections in just a few simple steps.

1
Log In to Your Account

Log in to your Golori account and click the profile icon in the top right corner.

2
Open Account Settings

Go to "Account Settings" or the "Security" menu and look for the "Responsible Gaming" option.

3
Choose your preferred limit

Choose what you need — deposit limit, session time, loss limit, or self-exclusion.

4
Set amount and duration

Specify the limit amount and the time period (daily / weekly / monthly).

5
Confirm

Click the "Save" or "Confirm" button. Limit reductions take effect immediately.

How to self-exclude

If you need a break, follow these steps.

1
Contact Support

Contact our support team via live chat or email to request self-exclusion.

2
Verify your identity

Verify your identity using your account details to proceed securely.

3
Select duration

Tell us how long you'd like to take a break — from 24 hours to a permanent closure.

4
Account Will Be Deactivated

Once the request is processed, your account will be locked for the specified period.

5
You will receive a confirmation email

Once self-exclusion is activated, a confirmation message will be sent to your registered email address.

Frequently Asked Questions

Answers to the most frequently asked questions about responsible gaming.

Yes, even while self-exclusion is active and gaming and deposits are suspended, you can still withdraw any funds remaining in your account. Please contact the support team to process your withdrawal.

No. Your account cannot be reactivated before the self-exclusion period ends. This is by design — to prevent impulsive reversals. For permanent exclusions, the account can never be reopened.

Requests to increase your deposit limit typically take 24 to 72 hours to process. This delay is intentional — to prevent impulsive overspending. Reducing your limit, however, takes effect immediately.

If you believe a friend or family member has a gaming problem, talk to them with empathy. Offer help without placing blame. If needed, reach out to the Golori support team — we are here to assist families too.

Yes, age verification is mandatory at registration and identity documents are checked during the KYC process. Any account suspected of being used by a minor is investigated immediately and closed if necessary.
Safe and Enjoyable Gaming

Play Responsibly — Golori is Always Here for You

Gaming on Golori is about more than winning — it's about entertainment, connection, and fun. Use our protection tools to enjoy it safely.

No entry for those under 18. Play responsibly.

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