Data Protection

Golori Privacy Policy — How safe is your information with us

Protecting your personal information is Golori's top priority. On this page, we clearly explain what data is collected, how it is used, and how it is kept secure.

Last Updated: January 1, 2026
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bit SSL Encryption
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Selling Information to Third Parties
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Security Monitoring
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Good to know: This Privacy Policy applies to both the Golori website and app. By using the site, you agree to this policy.

1. Introduction

Golori is a trusted online gaming platform delivering a safe and enjoyable experience for users in Bangladesh. We understand that your personal information is important to you, and Golori is committed to protecting your privacy at all times.

This Privacy Policy explains in detail what information is collected when you use the Golori platform, how that information is used and stored, and the measures we take to keep it secure. Our goal is for you to use Golori with complete confidence.

This policy has been prepared in accordance with applicable laws in Bangladesh and international best practices. For any questions, please contact our support team.

2. What Information Is Collected

Golori collects various types of information, which can be grouped into three main categories:

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC verification and age confirmation
Contact Information Email, mobile number, address Account Management & Support
Financial Information BKash/Nagad number, transaction history Payment Processing
Gaming Information Game history, betting records, wins and losses Account Management & Responsible Gaming
Technical Information IP address, device information, browser type Security & Fraud Prevention
Usage Data Login times, page visits, click patterns Service Improvement & Personalization

3. How Information Is Collected

Golori collects your information in several ways. The main methods are:

  • Direct Collection: Information you provide directly during registration and verification.
  • Automatic Collection: Information collected through cookies, log files, and tracking technologies during platform use.
  • From third parties: Information received from payment gateways or identity verification services, used for security purposes only.
  • Support Contact: Information you share through live chat or email.
Our Commitment: Golori only collects information that is necessary for service delivery, security, or legal compliance. We do not collect unnecessary or excessive data.

4. How Information Is Used

Golori uses the information it collects for the following purposes:

  • Account creation, management, and verification.
  • Processing deposit and withdrawal transactions.
  • Delivering gaming services and personalizing your experience.
  • Fraudulent Activity Detection and Prevention.
  • Responsible gaming monitoring and support.
  • To meet legal and regulatory obligations.
  • To provide customer support.
  • Improving platform services and performance.
  • Promotional offers and bonuses (with your consent).

5. Who Information Is Shared With

Golori never sells or rents your personal information. However, limited data may be shared in certain circumstances:

  • Payment Processors: With approved payment gateways such as bKash, Nagad, Rocket, or banks, solely to process transactions.
  • Identity Verification Services: With approved third parties to complete the KYC process.
  • Legal Authorities: Upon a court order or a valid request from a government authority.
  • Security Investigation: With relevant authorities in investigations of fraud or illegal activity.
Important: Before sharing your information with any third party, we require them to sign strict confidentiality agreements. They may only use your data for the specified purpose and cannot disclose it elsewhere.

6. Cookies Policy

The Golori platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser. The types of cookies we use include:

  • Essential Cookies: To maintain login sessions and ensure security. Without these, the site cannot function properly.
  • Functional Cookies: To remember your preferences, such as language or display settings.
  • Analytical Cookies: To analyze site usage and improve our services.
  • Security Cookies: To detect and prevent fraudulent activity.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some features to not work properly.

7. Data Security Measures

Golori uses industry-leading security technology to protect your data. Our core security measures include:

  • 256-bit SSL/TLS Encryption: All data transfers occur through encrypted channels.
  • Two-Factor Authentication (2FA): An additional layer of security for account access.
  • Secure Data Center: Your data is stored on secure, access-controlled servers.
  • 24/7 Security Monitoring: Any unusual activity is detected instantly.
  • Regular Security Audits: Security testing conducted by third-party experts.
  • Data Backup: Regular backups are taken to prevent data loss.
Secure Transactions: All financial transactions on Golori are processed through encrypted connections. Your payment details are never stored in full on our servers.

8. Data Retention Period

Golori retains your data only for as long as necessary. Retention periods vary depending on the type of information:

  • Account Information: For the duration the account is active, and at least 5 years after closure.
  • Transaction Records: Up to 7 years as required by law.
  • KYC Documents: Up to 5 years after account closure.
  • Log & Technical Information: Up to 2 years.
  • Support Contact: Up to 2 years after the issue is resolved.

Once the retention period expires, data is securely deleted or anonymized.

9. Your Rights

Under Golori's Privacy Policy, you have the following rights. To exercise any of these rights, please contact our support team:

Your Data Rights

Golori gives you full control over your personal information.

Right to Access Your Information

You may request to know what information we hold about you at any time.

Right to Correct Your Information

You may request corrections if any of your stored information is inaccurate.

Right to Delete Your Information

You may request deletion of your personal data under specific conditions.

Right to Restrict Processing

You may request that we restrict processing of your information under certain circumstances.

Right to Data Portability

You may request your information in a structured, machine-readable format.

Right to Opt Out of Marketing Communications

You can opt out of receiving promotional emails or messages at any time.

10. Minor Protection

Strictly Prohibited for Under 18: Golori is strictly for adults aged 18 and above. We do not knowingly collect personal information from minors.

If we become aware that any data has been collected from a minor, that information will be deleted immediately and the associated account will be closed. If a parent or guardian believes their child is using Golori, please contact our support team right away.

11. Privacy Policy Changes

Golori may update this Privacy Policy from time to time. For significant changes:

  • Advance notice will be sent to your registered email address.
  • A clear notice will be displayed on the platform.
  • The "Last Updated" date at the top of this page will be changed accordingly.
  • Your consent may be requested again for major changes.

Continued use of the platform after any policy update will be considered acceptance of the revised terms.

12. Contact

To ask questions, raise concerns, or exercise your data rights under this Privacy Policy, please contact us:

Email: [email protected]
Live Chat: Click the chat icon in the bottom-right corner of the platform.
Response Time: Usually within 24 hours.
Why your information is safe with Golori

We are committed to protecting your privacy on both the technical and policy level.

Highest-Grade Encryption

All data transfers are protected with bank-grade 256-bit SSL encryption. Your information is exchanged through fully secure channels.

Never Sold to Third Parties

Golori never sells or rents your personal information to third parties. Your data is used solely to provide you with our services.

KYC Verification Security

Identity verification documents are stored in the most secure environment possible and can only be accessed by authorized personnel.

Restricted Staff Access

Your information is accessible only to staff who need it to provide services. All access is logged.

Regular Security Audits

Independent security experts regularly audit our systems to identify and promptly address any vulnerabilities.

Instant Alert System

If suspicious activity is detected, the account is secured immediately and you are notified.

Frequently Asked Questions

Answers to the most frequently asked questions about our Privacy Policy.

No, Golori never sells, rents, or trades your personal information to third parties. Your data is used solely to provide services to you. Only limited information may be shared with specific parties for payment processing or legal compliance purposes.

Yes, due to legal obligations, certain data is retained for a specified period even after account closure. Transaction records are kept for 7 years and KYC documents for 5 years. After the designated period, data is securely deleted.

Yes, you have the right to access your data. By emailing our support team, you will typically receive a detailed summary of your stored information within 30 days. Data is provided after identity verification.

The site cannot function properly without essential cookies, as they are required for login sessions and security. However, analytical or marketing cookies can be disabled from your browser settings. Disabling essential cookies may cause login and certain features to stop working.

Yes, if a data breach occurs, we will notify you at your registered email address as quickly as possible. You will be informed of the nature of the breach, potential impact, and the steps we are taking. Guidance on protective measures you can take will also be provided.
Safe Gaming

Your data is secure — join Golori today!

Your privacy is our top priority at Golori. Create a free account today for a safe, transparent, and enjoyable gaming experience.

Registration is completely free. 18+ only.

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